Delivery

We ship your order safely and reliably via DHL.

Payment

Buying Polyluma lights online is easy and secure – we accept credit card, PayPal, Apple Pay, Google Pay, and bank transfer.

International Shipping

We currently ship to the following countries:
Belgium, Bulgaria, Denmark, Germany, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Monaco, Netherlands, Norway, Austria, Poland, Portugal, Romania, San Marino, Sweden, Switzerland, Slovakia, Slovenia, Spain, Czech Republic, United Kingdom, Hungary, and Liechtenstein.

We charge the following flat rates for international delivery:

 

 

Deliveries to Switzerland and the United Kingdom

For deliveries to Switzerland or the UK, we provide all necessary customs documents. However, customers are responsible for covering any import duties and taxes, which vary by region.
If you provide proof that VAT has been paid in the destination country, we can refund the German VAT.

We also ship to Switzerland and the UK with DHL.
Please note that a local delivery service often takes over the final delivery, and customs clearance may take several days — this can lead to longer delivery times.

 

Free Returns

Returning our products is easy and free of charge.
Simply contact us within 14 days of receiving your order at info@polyluma.com.

 

Custom Orders & Projects

Whether it's a bespoke luminaire or a complete lighting concept – we're happy to support individual project inquiries.